Water in Your Home? Every Hour Matters.
Water damage spreads fast. What starts as a visible leak reaches walls, flooring, and structural materials within hours. Best Option Restoration responds to water damage across NWA immediately — stopping the spread, finding hidden moisture with thermal imaging, and starting your recovery before the situation gets worse.
What We Do First: Stop the Spread
We start by identifying the exact source, then run a full moisture assessment using thermal imaging to find the damage you can’t see. Whether it’s a burst pipe, failed water heater, sewer backup, flooding, or appliance leak, we extract water, deploy industrial drying systems, and monitor moisture levels until your home is dry and safe.
When you call 479.458.8840, you reach Scott or a member of his team — not a national call center routing your job to whoever’s available. We’re based in Springdale and serve the entire NWA region. We know the area, we know local insurance adjusters, and we show up when we say we will. Fully insured, IICRC-certified, and OSHA-compliant.
1. Emergency extraction — Industrial pumps remove standing water immediately.
2. Moisture mapping — Thermal imaging locates hidden water inside walls and under flooring.
3. Drying & dehumidification — Commercial-grade air movers and dehumidifiers run until moisture levels are within safe range.
4. Mold prevention — Antimicrobial treatment applied to all affected areas.
5. Restoration — Drywall, flooring, and structural repair coordinated from start to finish.
6. Insurance documentation — Complete damage report submitted directly to your adjuster.
What We Handle From Start to Finish
When you call Best Option Restoration, Scott’s team takes on every phase of the water damage process — so you’re not juggling multiple contractors while your home is soaked.
- Emergency water extraction — Industrial pumps on-site fast, removing standing water before it spreads further
- Thermal imaging moisture mapping — We find water inside walls, under flooring, and in ceilings that standard moisture meters miss
- Structural drying and dehumidification — Commercial-grade air movers and dehumidifiers run until your home reaches safe moisture levels
- Mold prevention treatment — Antimicrobial applied to all affected areas as part of the drying process
- Insurance documentation — We photograph everything, write the damage report, and submit it directly to your adjuster
- Full restoration — Drywall, flooring, and structural repairs coordinated from first extraction to final walkthrough
Why NWA Homeowners Call Best Option Restoration First
Scott Mager and his sons are rooted in Northwest Arkansas — Scott has called this community home for over 25 years. When you call 479.458.8840, you reach a local team based in Springdale — not a national call center routing your job to whoever’s available.
We carry full insurance and IICRC certification. We use thermal imaging on every water damage job to locate moisture inside walls and under flooring that standard meters miss. We also have strong existing relationships with insurance adjusters across NWA — we know how to document damage, what adjusters look for, and how to get your claim moving fast. Direct adjuster coordination is included with every job at no extra cost to you.
- Local NWA office — a real person answers every call, 24/7
- Thermal imaging to find hidden damage other methods miss
- Direct insurance billing and adjuster coordination
- Fully insured, IICRC-certified, and OSHA-compliant
- Responded on the ground after the 2024 NWA tornadoes
Frequently Asked Questions
How quickly can Best Option Restoration respond to water damage in NWA?
We dispatch 24/7 from our local Springdale office. We can typically have a team on-site within hours of your call — not the next day from a regional dispatch center.
Should I call my insurance company before calling a restoration company?
Call us at the same time you call insurance — not after. Getting our team on-site early means better documentation, faster drying, and lower overall claim costs. We work directly with your adjuster and handle all the paperwork.
Can water damage cause mold in my NWA home?
Yes. Mold can begin growing within 24 to 48 hours of water exposure, especially in Arkansas humidity. That is why rapid extraction and thorough drying matters. We apply antimicrobial treatment as a standard part of every water damage job.
Water Damage Doesn't Wait. Neither Do We.
Call Scott’s local NWA team now. We answer 24 hours a day, 7 days a week from our Springdale office.