The Fire Is Out. Now the Real Work Begins.
Smoke, soot, and firefighting water cause damage that spreads for days after the flames are gone. Best Option Restoration responds immediately after the fire trucks leave — securing your property, assessing all damage, and starting restoration before the situation gets worse.
What Happens After the Fire Trucks Leave
Fire damage is rarely limited to what burned. Smoke penetrates every crack and seam. Soot begins corroding surfaces within 72 hours. Water from firefighting soaks into walls and floors, creating mold risk within days. And heat can damage structural elements, appliances, and electrical systems far from the fire itself. A professional assessment finds all of it — not just what’s visible.
We board up windows and unsecured openings immediately to protect your property from weather, vandalism, and further damage. Our team handles this the same day we arrive — because a fire-damaged home left open overnight compounds an already serious situation. From that moment, we manage the entire restoration — from structural assessment to insurance documentation to final rebuild.
Most homeowners have never dealt with a house fire before. We have. We know what your insurance company will look for, which surfaces can be cleaned vs. replaced, and what timelines keep your claim from being complicated. We guide you through every decision — from the first call to the final walkthrough.
Trained Technicians
Cleaning smoke damage and addressing fire-related hazards demands specialized equipment and expert techniques. This complex and potentially dangerous task should never be handled without professional training. Our highly skilled technicians are ready to safely eliminate harmful residues and contaminants, safeguarding both your home and your health from further damage—giving you peace of mind when you need it most.
What Fire and Smoke Restoration Covers
Fire damage is never just about the burn. Smoke, soot, chemical residue, and water from the fire hoses all cause damage that has to be addressed in sequence. Best Option Restoration handles every phase.
- Emergency board-up and tarping — Securing your property immediately after the fire is out
- Soot and smoke removal — Dry cleaning, wet cleaning, and thermal fogging to eliminate odor and residue
- Structural assessment — Thermal imaging to identify heat damage inside walls that isn’t visible to the eye
- Water damage remediation — Fire suppression water causes secondary damage; we extract and dry it as part of the job
- Content cleaning and pack-out — Salvageable belongings cleaned, documented, and stored securely during repairs
- Insurance documentation and adjuster coordination — Full damage report submitted directly to your carrier
- Full structural restoration — From framing to finish, coordinated by one local NWA team
Why NWA Homeowners Call Best Option Restoration First
Scott Mager and his sons are rooted in Northwest Arkansas — Scott has called this community home for over 25 years. When you call 479.458.8840, you reach a local team based in Springdale — not a national call center routing your job to whoever’s available.
We carry full insurance and IICRC certification. Fire damage jobs require precise coordination between emergency response, remediation, and structural repair — Scott’s team manages all three phases without handing your job off to subcontractors. We also have strong existing relationships with insurance adjusters across NWA — we know how to document damage, what adjusters look for, and how to get your claim moving fast. Direct adjuster coordination is included with every job at no extra cost to you.
- Local NWA office — a real person answers every call, 24/7
- Thermal imaging to find hidden damage other methods miss
- Direct insurance billing and adjuster coordination
- Fully insured, IICRC-certified, and OSHA-compliant
- Responded on the ground after the 2024 NWA tornadoes
Frequently Asked Questions
Is my home safe to enter after a fire in NWA?
Not necessarily. Fire can weaken structural elements that look intact, and smoke residue contains toxic compounds. Do not re-enter until Best Option Restoration or a licensed inspector clears the property. We assess structural safety as part of our initial response.
Can smoke damage be fully removed from an NWA home?
In most cases, yes. Smoke and soot respond well to professional dry cleaning, wet cleaning, and thermal fogging. Porous materials like insulation or drywall that have absorbed deep smoke odor may need to be replaced — we assess this on a room-by-room basis.
How does the insurance claim process work for fire damage?
Call Best Option Restoration and your insurance company at the same time. We document damage from day one, write the damage assessment, and work directly with your adjuster throughout the claim. Most NWA homeowners find this significantly reduces the stress of the process.
Fire Damage in NWA? We Respond Now.
Call Scott’s team at 479.458.8840. We’re available 24/7 and respond from our local Springdale office.