Your Belongings Aren’t Gone. Not Yet.
Before you write off furniture, heirlooms, clothing, or electronics damaged by water, fire, or mold — let our contents specialists assess what can be saved. We’ve restored items most people assumed were a total loss.
We Treat Your Belongings Like They’re Ours
Your personal belongings — furniture, family heirlooms, children’s possessions — carry memories that can’t be replaced. Our contents team carefully evaluates every item, salvages what can be restored, and disposes responsibly of what can’t. We document everything for your insurance claim.
At Best Option Restoration, one call handles everything. Whether your belongings were damaged by water, fire, smoke, mold, or a natural disaster — we respond 24/7, 365 days a year. We manage the entire process from pack-out to return delivery so you can focus on your family, not logistics.
What We Do
- Soot cleaning
- Smoke damage deodorization and odor removal
- Drying
- Sanitizing
- Dry/wet cleaning
- Refinishing
What the Contents Cleaning Process Looks Like
When disaster strikes your home, your belongings — furniture, electronics, clothing, documents, family heirlooms — are often as important to save as the structure itself. Best Option Restoration provides professional pack-out, cleaning, and secure storage so your contents get the same attention as your home.
- Inventory and documentation — Every item is photographed and catalogued before it leaves your home, providing a complete record for your insurance claim
- Pack-out and transport — Items removed carefully and transported to our secure NWA facility
- Ultrasonic cleaning — Electronic components and delicate items cleaned using ultrasonic technology that can reach where traditional cleaning cannot
- Dry and wet cleaning — Clothing, upholstery, and soft goods cleaned based on material type and damage level
- Deodorization — Smoke, mold, and water odors treated using industrial ozone and hydroxyl systems
- Secure storage — Contents stored in a climate-controlled facility until your home is ready
- Return delivery — Cleaned and restored items returned and placed back in your home
Why NWA Homeowners Call Best Option Restoration First
Scott Mager and his sons are rooted in Northwest Arkansas — Scott has called this community home for over 25 years. When you call 479.458.8840, you reach a local team based in Springdale — not a national call center routing your job to whoever’s available.
We carry full insurance and IICRC certification. Contents cleaning and restoration is often a covered part of your homeowners insurance claim. Scott’s team documents every item before pack-out and submits the complete inventory to your adjuster. We also have strong existing relationships with insurance adjusters across NWA — we know how to document damage, what adjusters look for, and how to get your claim moving fast. Direct adjuster coordination is included with every job at no extra cost to you.
- Local NWA office — a real person answers every call, 24/7
- Thermal imaging to find hidden damage other methods miss
- Direct insurance billing and adjuster coordination
- Fully insured, IICRC-certified, and OSHA-compliant
- Responded on the ground after the 2024 NWA tornadoes
Frequently Asked Questions
What kinds of items can Best Option Restoration save after water or fire damage in NWA?
In most cases, more than homeowners expect. Furniture, electronics, clothing, documents, photographs, and even family heirlooms often respond well to professional cleaning. We assess every item individually — if something cannot be restored, we document it for your insurance claim.
Is contents cleaning covered by homeowners insurance?
Contents cleaning and restoration is typically a covered component of a water damage or fire damage claim. Best Option Restoration documents every item, photographs damage, and submits a complete contents inventory directly to your adjuster.
How long does the contents cleaning process take?
Most residential pack-outs can be completed in one day. Cleaning and restoration time depends on the volume of items and damage severity — we give you a clear timeline after the initial assessment.
Save What Matters Most.
Call Best Option Restoration at 479.458.8840. Scott’s local NWA team handles contents cleaning, pack-out, and secure storage as part of every major restoration job.